Elders Home Admission Sri Lanka | Simple 6-Step Process

Finding the right elders home in Sri Lanka is only half the equation. The other half is knowing what to expect during the admission process itself — which documents to gather, how long it takes, and what happens on move-in day. At Civic Retirement Resort, we have refined our admissions over 18 years so that families can focus on the decision that matters: their loved one’s comfort and wellbeing.

Whether you are arranging care from within Colombo or from overseas, here is a clear walkthrough of every stage of elders home admission in Sri Lanka, from your first phone call to settling in.

Our 6-Step Admission Process

1. Contact Us — Call or WhatsApp our admissions team. We answer your initial questions, discuss care options, and arrange a convenient time to visit either our Civic Retirement Resort, Kotte or Ratmalana facility.
2. Tour Our Facilities — Walk through the grounds, see the rooms, meet the nursing staff, and observe daily life at Civic. Many families say this visit alone answers most of their questions.
3. Care Needs Assessment — Our team reviews your loved one’s medical history, mobility, medications, dietary needs, and personal preferences. This assessment determines the right care level — whether that is independent living, assisted living, 24/7 nursing care, or dementia care.
4. Fee Review and Availability — We provide a clear, written fee breakdown with no hidden charges. You choose a room, confirm availability, and select your preferred payment schedule.
5. Paperwork — Our admissions team walks you through every form. Most families complete the paperwork in under an hour. We keep copies of all documents on file so you do not have to worry about anything going missing.
6. Move-In Day — We help your loved one settle into their room, introduce them to fellow residents, and make sure they are comfortable from the start. Our care team follows up closely during the first few weeks to confirm everything is going well.

Documents You Will Need

Gather these before your admission appointment to keep things moving quickly:

• National ID card (or passport for non-residents)
• Medical records — current diagnoses, allergies, and treatment history
• Doctor’s summary — a brief note from the resident’s physician outlining current health status
• Emergency contacts — names and phone numbers of at least two family members
• Medication list — complete list with dosages and administration times
• Insurance details (if applicable)

If anything is unclear or hard to obtain, our admissions team will guide you through it. We deal with these requirements every day and can advise on what the hospitals and doctors need.

What to Bring on Move-In Day

The goal is to make the room feel like home. Here is what we recommend bringing:

• Comfortable, weather-appropriate clothing
• Toiletries and personal care items
• Photographs of family and familiar belongings
• Books, puzzles, or hobbies they enjoy
• Small pieces of furniture, if they have favourites (we will advise on what fits in the room)
• Religious or cultural items that bring comfort

Everything else — bedding, towels, furniture, and daily essentials — is provided by the facility.

Fees and Payment at a Glance

Item	Details
Monthly Fee Includes	Accommodation, three meals daily, basic care services, housekeeping, laundry, security, amenities, and social activities.
Additional Costs	Specialist treatments, hospital visits, physiotherapy, and extra medications — all detailed upfront before admission.
Payment Options	Monthly billing. Bank transfer, card, or cash. Flexible arrangements for families paying from overseas.
Booking	Room reservation confirmed on payment of the first month’s fee. Ask about short-term respite stays if you are not yet ready for a permanent placement.

For a full breakdown of current rates and what each tier includes, visit our elders home fees page or simply call us. We are completely transparent about pricing.

Admissions for Families Living Abroad

A large number of our residents are placed by children living overseas — in the Middle East, Europe, Australia, Canada, or the United States. If you are abroad and arranging care for a parent in Sri Lanka, here is what makes the process manageable:

• A trusted relative in Sri Lanka can tour the facility, meet the staff, and complete paperwork on your behalf.
• Remote assessments can be conducted via video call with our care team, so distance does not delay the process.
• International payments are accepted via bank transfer in major currencies.
• Regular updates keep you informed about your loved one’s health, meals, and daily activities.
• Video calls can be arranged between you and your parent as often as needed.

We have helped hundreds of diaspora families through this process. Every situation is different, and we are happy to discuss yours in detail.

Frequently Asked Questions